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Conditions of Use

Enchanted On Conadilly Online Sales Terms and Conditions

Welcome to Enchanted On Conadilly’s Online Sales Terms and Conditions. These Terms and Conditions govern sales made on the Enchanted On Conadilly online sales webpage. You agree to be bound by these Terms and Conditions by clicking on the “I agree with the terms of service and I adhere to them unconditionally” button on the checkout page.

We reserve the right to amend these Terms and Conditions at any time by posting amended terms and conditions on our website with a revised effective date.

The terms “Enchanted On Conadilly”, “us”, “'we” and “our” refers to Enchanted On Conadilly.  Our contact details are listed on the website page "Contact Us". The term 'you' refers to the purchaser of the product or user or viewer of the online ordering features of our website.

Price:

Prices listed are for immediate ordering only and are subject to change. Prices do not include shipping (unless stated or a promotion is in place), which will be charged separately. Prices include GST for Australian residents.  You will be responsible for paying any taxes for orders shipped to addresses outside of Australia. 

Availability:

If you are placing an order for flowers or balloons, they will be delivered the day you nominate them to be delivered.

For clothing ordering we typically ship products within 2 days after you order them, but some products have longer lead times (usually noted on the product description page). We will email you a confirmation of lead time for your order if it will be longer than expected.

Furniture Deliveries will be shipped within 1 - 4 weeks, depending on your location and the furniture piece you require.  You will be advised at purchase of the lead time expected.

Payment Options:

We accept PayPal payments for online orders, credit cards will be processed the next day and we can also accept Zippay & Zipmoney

Shipping, Title, Risk of Loss and Insurance:

We will choose, and deliver your order to, a shipping company, which will be deemed your agent. All shipments are made “FOB Origin”, meaning the sale is final, our delivery to you is deemed complete, and risk of loss or damage transfers to you, upon our delivery of your order to the shipping company. If your order is lost or damaged in shipment, you will have to make the claim against the shipping company. We do not insure your shipment. IF you require insurance, please contact us prior to checkout.

Refunds & Returns on Fashion:

Refunds, Exchanged and Returns are accepted at your own postage costs as long as the item is returned in its original unworn condition, in its original packaging with tags and within 7 days of purchase.

Refunds & Returns on Furniture:

Under the Australian Comsumer Law we are not required to provide a refund if you change your mind about the services you asked for.

But you can choose to cancel your contract, and receive a refund for unconsumed services, if the service has a major problem. This is when the service:

  •        has a problem that would have stopped someone from purchasing the service if they had known about it
  •        is substantially unfit for its common purpose, and can’t be easily fixed within a reasonable time
  •        does not meet the specific purpose you asked for and cannot be easily rectified within a reasonable time
  •        creates an unsafe situation.

If you choose to continue with the contract, you can ask us to compensate you for any difference in the value of the services we provided and what you paid.

If the problem is not major, we will fix it within a reasonable time. If it is not fixed within this time, you can choose to have someone else fix the problem and recover all reasonable costs from us. If the problem cannot be fixed, we view it as a major problem.

Please keep proof of your agreement-—e.g. your invoice or quote. ACCC Infocentre 1300 302 502

It is our intent to give your the most imformation possible about an item before your purchase it. Please read the item description and take note of the dementions listed for the item.  We do not accept refunds or returns on items that you have selected and ordered based on your own misunderstanding of the description. If you have any questions regarding an items size, please contact us during store hours on 0267421676.

No Delivery to Specified Persons or Entities or Countries:

A variety of laws prohibit or restrict our ability to deliver products to certain specified persons, entities or countries. Except as authorized by law, you agree not to export or re-export products to any country, or to any person, entity, or end user subject to Australian export controls, including without limitation countries subject to Australian embargoes or trade sanctions and persons or entities otherwise so identified by the Australian government.

Warranty:

Manufacturer warranties apply to our products. The warranty period for the repaired or replaced product will not exceed the original warranty period. You must contact us to obtain a return material authorization (“RMA”) number prior to returning your product for warranty repairs; packages received without an RMA clearly listed on the outside of the package will be rejected. The warranty does not include apply to any product problems we determine have been caused by accident, abuse, or negligence, or by damage by water, heat, dust or other environmental cause, or by unauthorized repair or modification.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE PRODUCTS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

IN NO EVENT WILL WE BE RESPONSIBLE OR LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR CONTINGENT DAMAGES ARISING FROM OR RELATING TO THIS CONTRACT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THIS SALE, INCLUDING FOR ANY LIABILITY ON ACCOUNT OF A CLAIMED DEFECT IN ANY PRODUCT, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. ALL SALES ARE FINAL, NO RETURNS WILL BE ACCEPTED OTHER THAN AS PROVIDED IN THESE WARRANTY PROVISIONS.

Interpretation: These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, without reference to its conflicts of law provisions.  Any dispute shall be subject to the exclusive jurisdiction of the courts located in Australia, and you hereby irrevocably agree to submit to the personal and exclusive jurisdiction and venue of such courts. The various section headings used herein are inserted for convenience of reference only and shall not affect the meaning or interpretation of these Terms and Conditions or any section thereof. If any term, provision, covenant or condition of these Terms and Conditions is held by a court or arbitral panel of competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions hereof shall remain in full force and effect and shall in no way be affected, impaired or invalidated.

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