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Refunds & Returns on Fashion:

Refunds, Exchanges and Returns are accepted at your own postage costs, on any full priced items as long as the item is returned in its original unworn condition, in its original packaging with tags and within 7 days of purchase.

There are no returns or exchanges on any sale or discounted items. If you have a return that meets this criteria, please email us at sales@enchantedonconadilly.com.au with your order number and details of return. Please DO NOT return your item until you have contacted the store and received a confirmation with a return authorisation.

Anything returned to us without a return authorisation will not be processed.

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